Many people have been stranded at airports, lost their luggage, and vacationed in unintended places. This included Austin Schneider and his wife, who were about to go to Florida to see family.
“We basically arrived at the airport in Indianapolis, but our flights were canceled, so we stood in line for several hours and rescheduled,” he said. I think he finally landed at 9:30. ”
He said the atmosphere at the airport was quite negative and many people were unhappy with the situation.
“A lot of people didn’t have an answer. Obviously for employees, they can’t control it. So when people get frustrated, I just say, yeah, you’re trying to get a place. I feel bad for everyone. I feel bad for the employees.”
On Friday morning, he traveled from Indiana to Cleveland to meet his loved ones, and this time things went much more smoothly.
“Thankfully, all of our flights were on time. I’m grateful to be here to celebrate the New Year with my family in Ohio,” he said.
Moving forward, he and his wife will consider how and when to travel during the holiday season as a result of the turmoil they endured this year.
“I’ll definitely look around a little more and probably go on holiday season trips with a little more hope for the odds of not achieving it,” he said.
Still, he was grateful and pleased that the airport appeared to be back to normal on Friday.
“Employee morale improved. Everyone was happy. I think it affected us all.”